Solutions

Solving Contact/Calendar sync issue in Windows 10 Mobile

If you’ve recently upgraded your Windows Phone 8.x to Windows 10 Mobile, you may encounter some lag in synching your contact and calendar with your Outlook or Outlook.com. The lag may be a few hours to never. I’ve even read the Microsoft Support forums of people hard resetting the phone to solve this problem.

This problem seems to be especially pervasive if you’re like me and your primary Microsoft Account is NOT a Microsoft domain like Hotmail.com, MSN.com or Outlook.com.

In Windows 8.x, all we needed to do was to go to Settings -> EMail account and long-tap to Sync the account manually. However, in Windows 10 Mobile, this is not possible anymore.

I’ve just discovered the reason and the solution. It’s actually very simple, but it may cost some battery life in the short-term.

As you can see from the screen caps, my primary Microsoft Account has an alias to a now defunct domain. This means that I don’t receive ANY email to this email account anymore.

By default, your email accounts (& by extension, Microsoft Account), is set based on your usage as shown in the 3rd screen cap.

If you regularly send and receive email, Windows 10 Mobile will internally set your Sync frequency to “as item arrive”, so whenever you receive an email, it is automatically pushed to your phone or tablet immediately.

However, if you don’t receive ANY email and only occasionally change items in your Contact or Calendar, Windows 10 Mobile will try to save battery by toggling the Sync frequency to “daily” or less.

All you need to do is to go to Settings -> Accounts -> Your email and accounts -> Tap <your primary Microsoft Account> or any other accounts where you’ve chosen to sync Contacts and/or Calendar -> Manage -> Change mailbox sync settings -> Download new content -> change to “as item arrive” -> Done -> Save.

Windows 10 Mobile will immediately sync your Contacts & Calendars, and will continue to do so immediately when you make any changes in Outlook or Outlook.com.

Note that your battery life may suffer a little so if you have less active accounts, you should set those to “based on my usage”.

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Man Matter, Reviews, Solutions

Solving Denon AVR-3808 DLNA repeating problem

Update 04 September 2014: New solution! Click here to skip to the solution!

 

Audiophile delight

That’s a mighty fine AVR with some seriously sweet sound!

Anyone who’s using a Denon Audio Video Receiver (AVR) can tell you how good it is.

Beside above average sound quality & a superior video upscaler, the last few generations of their AVR are also Cloud connected for firmware upgrades & streaming radio station management, amongst other benefits.

Their Audessey automatic EQ & room acoustic adjuster makes it SO easy to tune & optimize a room’s audio characteristics to get the best sound possible. And its menus are accessible via webpage, Onscreen, On-remote & even in WP/iOS/Android Apps.

Generally the higher the series, the better the fidelity in audio output + the more options you have in surround.

Anyway, I think you get the idea that Denon AVR are geared towards Audiophiles as well as catering for the movie buffs who only need the amp to pump out enough power so explosions & metal clashes can vibrate the sofa.

(OK, movie buffs also need low channel crosstalk to ensure good channel separation but with today’s digital technology, that shouldn’t be an issue for all Hi-Fi equipment.)

One of the most useful feature of an AVR is the support for DLNA.

What is DLNA?

Yup! I need ALL that connectivity!

Seriously if you’re reading this & you have no idea what DLNA is, you’re REALLY underutilizing your Denon AVR!

I bought a decent AVR-3808CI in 2008 as it had enough inputs for all my AV sources & a single HDMI output since I only have a Samsung LED TV as my monitor. I also own quite a few audiophile HDCDs but times have changed & it’s becoming a bit of a hassle to insert a CD into my player.

Ever since I got the 3808, I’ve ripped all my CDs into WMA-lossless (so they can play in Windows Media Player) and use DLNA to push CD quality (but not HDCD quality) music from my PC or NAS to the AVR. It was (almost) audiophile heaven.

* if anyone knows how to rip HDCD & play it back on the 3808, please leave a comment!

After using it for a year or so, the DLNA function broke. I believe it was after a firmware upgrade. When playing music, the 3808 will keep playing the same song over and over and over again. It was damn irritating & frustrating because nothing I did helped.

I tried to switch off Repeat & Random on the 3808, tested different versions of Windows Media Player on different OS like Windows 7, 7 SP1, 8, 8.1, and all with 32bit & 64bit. I even tried using it on my Windows Phone & only my HTC Trophy 7 played through the playlist.

When I upgraded to the Lumia 800 or 920 or 1020, it’ll also get stuck playing the same song over in a loop.

Searching the web, I discovered that there were MANY people who had the same issue & most of them have given up. I tried emailing Denon & got no respond. I tried many forums over the years and no one could answer me until yesterday.

The SOLUTION!!!

Updated & easier solution!

Unfortunately I can’t remember which forum I saw this. I’d update the article when I find out & give proper credit.

Just enable "Allow Remote Control of my Player". That's it!
Just enable “Allow Remote Control of my Player”. That’s it!

For those of us using WMP to stream DLNA, just enable “Allow remote control of my Player…” It’s THAT simple!

If you’re using another device or software, you can still use the original method below.

I can’t thank “Alki” enough! His/her 4 posts to the AVS forum about 1/2 year ago solved my 3 year old problem!!! Here’s the link. I’d give credit where it’s due. 😉

“Alki” was using an AVR-4308 and I have confirmation from Microsoft support forum that this works for the Denon AVR-5308CI as well. It seems like many of the AVR-xx08 in 2007-2008 have this problem.

The solution is while the song is playing, change the “Repeat” (to ALL) and “Random” (to ALL or ON).

By the end of the song, the next song should play. Yay!!!

Depending on which model you’re using, you may have to manually set both the Repeat & Random settings to “NO”.

It is that simple & no one had stumbled on the solution for 3 years. Worse, Denon hasn’t given any support or updated the firmware in the past 3 years as well! I wish these makers will support their products longer like how Microsoft support their OS for 10 years! Yes, I know it’s wishful thinking…

Right-click on an Album or a Song & choose Play To to activate DLNA
Right-click on an Album or a Song & choose Play To to activate DLNA

Anyway, there you have it! I can now wirelessly stream my music from my smartphone anywhere in the house, or use the AVR to stream music from my PC or NAS like it was supposed to.

I’m in musical bliss again! 😀

Photography, Solutions

How to take great photos on the Lumia 1020

WP_20131009_18_46_31_Pro

So you have just purchased the best camera phone of 2013 & you’re excited to get started taking incredible photos like those seen in reviews.

In bright daylight, all the photos turn out great but when the lights dim, your photos aren’t turning out so great. What’s up? Lumia 1020 is supposed to be the champion in low-light photography. Is your Lumia 1020 faulty?

Likelihood it’s performing fine. It’s just not what you’re expecting in the picture.

This article aims to help you overcome inherent problems in digital photography. It’s broken down into sub-sections, each corresponding to an individual manual setting in the Nokia Camera app, the default camera app on all Lumia 1020. This article also applies if you’ve install Nokia Camera on other Lumia WP8 models although instead of the Xenon Flash, you’d only have the LED light.

Click here to start the tutorial!

Solutions

Still getting poor battery life from your Windows Phone 8.0?

Update 10 Sep 2014: This article is only applicable for WP8.0. WP8.1 removed this setting!

While reading an IOS7 review, I come across a power-saving tip, which I didn’t thought of as a power-saving tip at first.

We have the same setting in Windows Phone. If you go to WiFi settings -> Advanced, you have “Notify me when new networks are found.” By default, it’s ON.

WP8 WiFi Advanced Setting
WP8 WiFi Advanced Setting

This feature was available since WP7 but it never crossed my mind that it actually controls the WiFi Roaming Aggressiveness of WP OS. I just found it annoying so I have switched it OFF immediately after getting a new WP phone. So I never had a chance to see the effects when it was on.

According to the IOS7 review, switching this off saves power!

For me, my WiFi is always ON, “Keep WiFi on when screen times out” is ON & “Notify me when new networks are found” is always OFF. And because of this, my Windows Phones’ battery life have always been good! I couldn’t understand why there’re still reports of poor battery life even after switching to 3G on their 4G phones + switching off all Background Agents.

Then I remembered last year I posted a comment on whether switching ON the WiFi ALL the time is a good idea or not & I concluded that as long as the WiFi radio is not roaming & it can enter low-power state when associated with a wireless access point, it CAN save power. However, unlike in Windows where you can select WiFi Roaming Aggressiveness, you can’t do so in WP7/8. Or so I thought until the IOS7 article.

I connected the dots & BAM! This Notify setting is the Roaming aggressiveness setting!

Switch it OFF guys & gals!

Sound off in the comments below on how your battery life is affected.

Opinions

Microsoft buys Nokia! …

WOW! But not all that surprising…

OK, Microsoft buys Nokia’s devices division & licensed their IP non-exclusively for 10-years for USD$7B. Nokia will keep their Nokia Networks & Here Mapping, not sure about their Advanced Imaging group (Scalado) though.

More information here. Microsoft acquires Nokia’s Devices division.

Some history

Nokia has been hemorrhaging market share for a long time. Symbian was fine as an advanced feature-phone but based on today’s metric of counting apps & multi-touch, it’s not really considered a modern smartphone. Sony Ericsson withdrawal from Symbian in 2010 hit the final nail in Symbian’s coffin as a mobile OS. Nokia just prolonged the inevitable and by the time the board realize it, it was almost too late. Which is why they brought in an ex-Microsoftie, Stephan Elop.

Nokia Symbian steadily losing market share.

There are some undercurrent of mistrust generally coming from an ex-Nokia executive Tomi Ahonen but that’s to be expected because after all, Microsoft’s Windows Mobile was an competitor’s platform for the longest time, even though Stephan Elop was in charge of Microsoft Office 2010 & Microsoft Dynamics for 2 years only. The truth is probably somewhere in between but that point is moot since the Symbian-based Nokia Asha product line didn’t do as well as expected in China & India.

Nokia has underestimated the demand for high-quality smartphone at an affordable price. Which is why the Nokia Lumia 520 sold extremely well while the Asha line didn’t. Everyone seems to want to launch expensive flagship phones but market share is built from bulk purchase of entry-level & mid-tier phones. In fact, most of Android’s market share come from cheap phones & even “smart” feature-phones using Android.

Despite the fact that investors are increasingly questioning Elop’s “Burning Platform” approach, it stands to reason that the world don’t need another Android maker. HTC is tepidly recovering with their HTC One, Sony & LG are posting some profits for their Android handset business after years of loss & Moto still seems to be flat on their face. Only Samsung is making real money so Nokia isn’t so bad IF you consider their record USD$3B lose in 2012. However, turning businesses around is always painful and Elop has handled it pretty well.

If Nokia had gone with Android in 2011, they may not have been desperate enough to bring OIS to phone cameras (Apple & Samsung are not expected to bring OIS in 2013), or improve Navteq (now called Here) to be a true Google Maps competitor in 2013, or Wireless charging across most of their product range starting in 2012. All this happened within 2 years of Elop coming on board.

The Nokia Lumia 800 was my first Nokia phone ever, while the Lumia 920 was my second. I’ve always used Windows Mobile because it’s a true smartphone compared to Symbian but seeing how Nokia was committed to Windows Phones & bringing so much to the eco-system, I remain convinced that going with Nokia phones was the right move because other partners like HTC & Samsung eventually gave more resources to their Android phones & I can’t blame them since it made more business sense. And I was right. My third Windows Phone will be the upcoming Nokia Lumia 1020, the 41 megapixel monster which looks just like my Lumia 920. 🙂

The present

3 months ago, it was reported that Microsoft and Nokia talks about Nokia’s hardware division sales to Microsoft had collapsed. On retrospect, this was a red herring created to throw everyone off-balance. Good business move. I always wondered why that news pop out of nowhere.

With HTC going down (executives leaving and/or defrauding the company, Q3 2013 expected loss) & Samsung disinterested in WP and plans for Tizen (based on Intel Atom SoC rather than ARM), now is the right time for Microsoft to buy Nokia. No one will likely challenge this move and it’ll help Windows Phone immensely.

With the combined strength of Bing Maps + Here Maps, Microsoft now have 2/3 of what’s needed to take on Google Maps. The last one 1/3 is Foursquare, which Microsoft is actively courting.

MS has also licensed a huge treasure trove of Nokia IP, which has proven to be lucrative & effective in fighting off patent trolls unlike Moto’s IP. They have also acquired Nokia’s up & coming Lumia brand which is synonymous with innovation & clever advertising.

Clever guerilla ad campaign by Nokia Lumia 1020 against the Samsung S4 Zoom.

Nokia Asha & other feature-phones will most likely be wiped off the roadmap by 2014. I could be wrong but I don’t see Microsoft is interested in fighting with China & India low-end phone makers.

Nokia will have access to Microsoft (Pegatron) factories in China, Microsoft will also acquire Nokia supply-chain management & manufacturing capabilities so there’ll be no more USD$900m write-down.

Elop has proven to be a great person in reversing Nokia’s diminishing fortunes but at the same time, conspiracy theorists will continue to accuse Ballmer of sending Elop to Nokia as an acquisition target some time in the future. The truth is probably in between, since Microsoft has ALWAYS sent seed money & people to friends & frenemies alike.

This is part of Bill Gate’s legacy. To have Microsoft software everywhere whether they be thay friend or thay enemy because in business, everyone is a bit of both.

 

Stephan Elop as a leading contender of Steve Ballmer’s successor.

The Future

We already know that Bill Gates, Microsoft board & ValueAct all had a role in Steve Ballmer’s surprise retirement announcement a few days ago. His leadership was controversial from the beginning but he has fans and critics alike.

Now is also a good time for him to step down because although he had keep Microsoft growing strongly all these years, he obviously missed the mobile boat. It can be argued that Microsoft needs a CEO that doesn’t exist, someone who’s a strong Microsoft team-player & supporter, someone who has strong leadership & management skills and someone who has a good track record.

Stephan Elop seems to fit the bill very well & many pundits are already predicting this deal confirms Stephan as the best candidate since he’s a solid Microsoft supporter, so he wouldn’t rock the boat too much like selling off Bing; he’ll bring an outside perspective to Microsoft but is not marginalized like Steven Sinofsky; he’s shown his brilliance in making people like the Office 2010 ribbon & saving Windows Phone and finally, his PR-friendly face & press-friendly nature means there may be less bad press and more love for Microsoft moving forward. Perception is a very important factor in the success in any product or services.

Finally, as I’ve mentioned in a post from last year where I predicted Windows 8 & WP8 will share code in a common IDE, we may actually see WP9 be based on Windows RT, thus coming full circle where Windows is finally Mobile.

Oh, did I mention Xbox One will also run Windows 8? 😉

Reviews

Review: Nokia Lumia 920

Overview

This is a detailed review of the Nokia flagship Lumia 920 after using it for half a year. I’d cover as much as I can without too much commentary.

Summary: (still in progress)

Pros:

  • Fast
  • Good battery life
  • Easy to use
  • Great screen
  • Great camera
  • Nokia exclusive apps
  • 29GB available for user
  • Solid build quality
  • Qi Wireless charging

Cons:

  • Heavy & large for some
  • No MicroSD
  • Audio output below par

Issues:

  • Top apps like Instagram not available, Skype not integrated yet
  • NFC for payment only available in very limited markets (Singapore – coming soon)
  • No way to move Apps settings & data from between phones
  • Not all WP7 apps are compatible with WP8 despite MS claims
  • Accidental touching of 3 buttons still bring you out of app

Nitpicks:

  • 3 buttons glows brightly at night, distracting

The 2012 flagship

2013 saw the launch of more than 5 Lumias from Nokia & that is a good thing to target low & high-end markets. Mid-end still belongs to Android. Still, the Lumia 920 holds it own against recent flagships like Lumia 925 & 928. Then there’s the HTC One & Samsung Galaxy S4.

I’m in the group of users who prefer a more handy phone in the 3.5-4″ screen size. However, all these new phones are above 4″ in screen size so I chose the 4.5″ Lumia 920.

Having a bigger screen means you can put a bigger battery behind as shown by the fantastic battery life of 7″ & 10″ tablets. Anything below 4″ wouldn’t allow anything more than a 1500mah battery without undue thickness.

The Lumia 920 is the FIRST mobile phone to have an Optical Image Stabilization system or “floating lens” as Nokia calls it. This technology allows the sensor to continue to capture light even though your hand & body is not steady. The main benefactor is night time. The system is superior to digitally stabilized images as those tend to be soft with a corresponding loss of detail. Unfortunately, OIS doesn’t seem to kick in during subject in shade or under overcast sky. Those image still experience camera shake. This is something Nokia should fix by improving the sensor driver to take faster shutter speed like 1/1000 or faster.

After using the Lumia 920 for 6 months, I found it to be really big but not heavy. It’s thinner than the L800 with case & it doesn’t weigh down my pants. So I’m comfortable with the weight but I can’t reach the very top parts of the screen without shifting it in my hand. This is a bit precarious as the white glossy one that I bought can be very slippery, especially after it’s cleaned.

The battery is a monster! This thing can easily last me a whole day. It lasted me 6+ hours of continuous usage on WiFi on my first charge! 2nd day, with normal usage, it lasted 13 hours on my second charge. Since Lithium batteries have controllers that control the charging/discharging, the cells need to be calibrated. The best way to do this is to use the phone until the critical battery warning comes up, then charge continually till 100%. You only need about 2 cycles to be good to go.

The Lumia 920 has a Peta-band 4G radio so it should work in all markets with LTE. M1 4G is super fast currently & my entire contact list (1000+) & calendar was synced completely soon after I step out of M1 Tampines Mall!

Windows Phone 8 is based on the mature NT microkernel that has proven itself in Windows 7 & 8. As such, preemptive multithreading on multi-core CPU is no stranger to WP8. Any app that fires Async threads works super fast, like the Supertube youtube downloader function. It was very slow on my L800 due probably to the single-core & Windows Phone 7 inadequacy. Even our local Xin Video app is also super fast thanks to WP8 & the dual-core Qualcomm Snapdragon S4.

The IPS screen is fast but the colour is not as beautiful or black as the AMOLED on the L800. (However, after 1.5 years, the Lumia 800’s AMOLED is starting to yellow.) After Portico update, the screen refresh is noticeably faster than the Lumia 800’s. Viewing angle is also a lot poorer as per LCD screens. That said, the screen is definitely brighter on Hi-boosted (under direct sunlight) but optimum viewing angle is only 30degrees. Colour is more “natural” but I’m spoilt by the L800 & my Samsung LED TV colour gamut.

However, because the pixel density on the L920 is much higher than the L800, surfing web & reading is better especially for people who are annoyed by the L800’s Pentile pixel arrangement.

The Lumia 920 is also the first smartphone to use the new Super sensitive capacitive screen from Synaptic. It allows your finger to still control the screen when wearing thin gloves or using metal objects. Since I’m not using it with gloves, I switched display+touch to Normal. Unfortunately, it’s so sensitive, it can get activated in my pocket occasionally.

IE10 is super fast although it’s barebone. I switched the icon to Tabs so it’s a lot easier to switch tabs & close pages I don’t use. Note that some webpages can be active in the background & drain battery.

One of the best thing about WP8 is, OEM updates for Apps, Settings & Lens are delivered OTA through the Store! This means there is no more Telco interference, allowing a timely update of critical bugs affecting the smartphone. Sounds great in theory but realistically, important updates are still slow to reach users. More later…

The Lumia 920 finally comes with a 7-band Graphics Equalizer function, which is great! But this only works for the Line-out. Besides the EQ, it also comes with Dolby Mobile which should come in handy for watching movies. However, I’m not a fan of Dolby Mobile because it makes music sound compressed. I prefer SRS compared to Dolby Mobile or nothing at all when using good headphones. My favourite is still QSound because of its ability to create a 3D soundstage.

On the topic on sound, the Lumia 920 Line-out is definitely not Audiophile quality. I tested the Lumia 920 with my Monster Purity headphone. It’s quite obvious that the stereo separation is not there as mentioned in reviews due to Far-end Crosstalk. SNR is still ok. The instruments are still quite distinct (not distorted much) & not as bad as the review make it sound but some distortion can still be heard on louder music with many frequencies. Of course, hearing is subjective so you should bring your own headphones if you’re an audiophile.

WP8 is great but the FB integration can be enhanced further by allowing Delete & Edit for comments & Posts. Rooms only works with another WP8 unfortunately.

The Camera app can really use more control. It’s a step backwards from L800. That said the quality is very impressive. Most of the stuff that are “not on par” can be easily solved in Windows Photo Gallery (part of Windows Essential 2013), which I really recommend for anyone who’s using their WP for photography. It’s so powerful, yet easy to use! & no matter how good your camera, you will almost always need to edit a bit, be it Photoshop or Instagram.

If you integrate Live Photo Gallery with Photosynth & Image Composite Editor in Win7/8, it’s even more powerful. The Windows Movie Maker on Win8 can even do digital video stabilization if the L920 OIS is not enough.

The speakers are not loud enough for notification/speakerphone but too loud for music. MS still need to do some more work but at least the Volume doesn’t suddenly change when notification comes in.

GPS is fast to lock even under some shelter. (Nokia) Here Drive+ Beta is fantastic in Singapore. Malaysia still need a lot of work. LEGOLAND & Hello Kitty at Puteri Harbour is still not in the map. Here Map now features Indoor maps for many shopping malls + now includes LiveSight which improves your situation awareness when walking, especially in cities. Here City Lens is also becoming more useful & very soon may be integrated into Here Maps.

Live Tiles from WP7 apps like My Stocks are still using low res so it’s a bit blurred from scaling 200% but that should be solved with an upgrade.

Whatsapp 2.9.3 is largely stable with most features enabled but we’ll like to see the end of the Audio streaming being used for background transfers. That will save a lot of power. Viber is here but still buggy. Skype is stable & contacts are integrated into the People Hub but it still use its own dialer instead of the native one. Maybe that will come in WP8.1?

After 6 months, I’ve managed to scratch the Gorilla Glass, there’re micro-scratches on the white polycarbonate body & there’s a lot of dust in the Front-facing camera & proximity sensor. This caused the infamous “screen blacken when in a call” problem which prevented people from even hanging up a call!

Fortunately, firmware 1308 solved it but not before making a lot of users wait very long or had to take their phone in for a 2 day repair. These showstopper firmware updates should be pushed out IMMEDIATELY after Nokia QC has approved it, instead of waiting for Telco’s approval again.

Final thoughts

Even with the launch of so many new phones, I’m still going to keep the Lumia 920 as my main phone. Let’s see whether the rumoured 41megapixel Nokia EOS will sway me next month.

Opinions

Why Microsoft shouldn’t release Office for other platforms

Updated (16/06/2013) – Scroll down for update

Overview

Yes, the general buzz among the press & some analyst is that Microsoft should release their Office suite for Android & iOS because it could make them an additional USD2.5 billion a year of revenue. PC is in decline with sharp YoY reduction in shipment & Windows will soon be irrelevant.

I disagree on all these points because I think the short-term gain will actually hurt the overall Microsoft eco-system & is a bad business decision all round. Wintel is in a transition of shifting to full-mobile with Microsoft betting on Windows 8, RT & WP8 and Intel betting on going low-power with minimal performance increase with Haswell & Bay Trail CPUs.

The world economy is also slowing down & more people are upgrading their current PCs than buying new ones because for the 2nd time in history, Windows 8 can run on lesser hardware than Windows 7, just like Windows 7 can run on lesser hardware then Windows Vista.

I’ve been upgrading my PC for more than 10 years with a motherboard/CPU/RAM change every 3-4 years & other peripherals as and when my PC games requires.

So why do I disagree with these analyst? Maybe because of hindsight…

Time for some history lesson

In 1996, Palm Pilot was launched as a simple organizer with a touchscreen + handwriting input. It was a hit very quickly due to its simplicity, small size & light weight, and it soon replaced many paper organizer. The PDA moniker was born.

Microsoft quickly realize that there was demand for a mobile version of Windows on small touchscreen devices & soon launched Pocket PC in 2000. Many professional soon realize the power of having Windows in the pocket. Unfortunately, it wasn’t as easy to use & it’s also impossible to use without a stylus so initial marketshare wasn’t very high.

Palm very quickly updated their OS capabilities & greatly improved the hardware on a yearly basis & very soon, they’re the dominant smart devices on the market. However, when the phone & Internet was introduced into the hardware, Palm started to struggle against more general-purpose operating systems like PocketPC & Symbian.

As the PDA & mobile phone converged allowing the convenience of wireless Internet access through GPRS data connectivity, Microsoft quickly secured many vendors to make Windows Mobile & Windows Mobile Phones & opened their development tools for free to encourage developers to make apps for it.

This resulted in some of the best apps coming to Windows Mobile first or exclusively. This on top of the capability of the OS being able to run on very underpowered ARM CPU of the time soon saw Windows Mobile surpass Palm as the dominant platform.

*Symbian is more of a smarter feature phone than general-purpose smartphone that we recognize today so I don’t regard Symbian as a true smartphone until late 2000 when it was too late*

One of the reasons is MS Office Mobile + the huge amount of free apps + some very high quality paid apps. For serious smartphone users of the day, the only platform to consider was Windows Mobile. It’s also well-known that many Palm users “graduated” to Windows Mobile as they found Palm too restrictive.

Unfortunately, Microsoft didn’t take iOS & Android seriously enough & Windows Mobile 6 was not a big change from Windows Mobile 5 resulting in 2 years of stalled development & lost of the market.

Current situation

So it’s well-known that Microsoft is trying to win back marketshare & mineshare with Windows RT, Windows Phone & Surface devices.

Many professionals have tried iPad & Android tablets for work & many are feeding back that these touch-devices should have many features that Windows 8 & RT already have for years like Windowing, robust Networking stack with Enterprise level encryption support for Active Directory, device management & Microsoft Office.

In fact, many professionals & students who are more savvy are putting aside their iPads & Android tablets for the new Microsoft Surface & Surface Pro because these are viable tablets AND laptop replacement devices that runs Microsoft Office!

One of my clients just picked up his Surface RT in Singapore soon after launch because after years of iPad & Android tablets, he hasn’t found a suitable replacement for Microsoft Office which he needed for work. He said that he can finally sell his iPad & Android tablet.

Besides the Microsoft Surface devices, there’re also pretty decent hybrids like the Lenovo Thinkpad 2, HP Envy X2, Acer Iconia W510/700 & Samsung ATIV Smart PC. If you like exotic flavours, there are the Asus Taichi & Dell Yoga to consider as well.

These devices running Windows 8 & to some extent Windows RT can already do more than iPads & Android tablets because they’re full OS & not stripped-down mobile OS. So in terms of entertainment, Windows tablets is already well covered. You can run VLC player or Media Player Classic which can play almost all known audio & video format & connect it to your Full HD TV for large screen goodness. Since there’s an HDMI connector in every Win 8/RT tablet, you can connect to your AV Receiver & replace your media boxes like WDTV & A.C. Ryan.

At the same time, you can get work done because these devices all support Microsoft Office. Windows RT even bundles it for free with the exception of Outlook.

The future

So we can see that Windows is intricately tied to Office & vice versa. Microsoft is trying to secure Windows future by going “Metro” or “Modern” or the Tile thing that flips all the time. It looks daunting & different and people are scared of change but trust me… It’s the right way forward. Icons are so 90s & Widgets can consume battery like crazy.

This means that for Microsoft to succeed in the future, Windows must succeed & for that to happen, people mindset must be change & this education/perception takes time. Once people have accepted & embraced Metro, Microsoft can think about releasing Office for other platforms, or not…

If Microsoft were to release Office for other platforms now, they would basically be shooting both feet off Windows 8/RT proverbial legs. This is similar to the situation now with Windows Phone 8.

Microsoft should strengthen WP8 by releasing more first-party Xbox games like Halo. They should also have released 1st-party apps like the fantastic Photosynth on WP first, instead of iOS. And don’t even get me started on Skype. After almost 1 year, the dream of free video calls or VoIP just like a normal phone call hasn’t been fulfilled. Skype should already be integrated into WP People & Message Hub by now!

Let’s hope Windows Blue brings all these together & don’t let Office leave the family. There’s no turning back once MS Office is outside Windows. It’s as good as losing control of your best property.

Update 1

On 14/6/2013, Microsoft announced Office Mobile for iPhone, which is very similar to what Windows Mobile had since 2003 and Windows Phone since 2010. You need an active Office 365 account to use Office for iOS and yes, editing is possible but clumsy on a small screen (same problem in Windows Mobile & Windows Phone). Office for iPad is still not available, which is a smart move.

I think Microsoft did the right thing. On one hand, they’ve shown that Office for iOS is 100% ready, to appease pesky institutional investors, but at the same time, they aren’t giving Office away (yet) to the iPad to solidify Apple’s growing foothold in the Enterprise market.

Microsoft have the responsibility to ensure that traditional PC ecosystem players from software houses & hardware OEM have figured out how to transition to a purely mobile PC platform before they allow Office to move to other platform (if ever, hopefully never.)

Solutions

Workaround – Lumia 920 screen can’t turn on while taking call

UPDATED (30/05/2013)

Recently, after owning the Lumia 920 for about 3 months, I noticed that I can’t turn the screen on while taking call. During that time I’ve updated to Portico & dust started accumulating in the front facing camera (FFC). So I googled the problem & came up with this thread at Nokia Forum.

This is a problem since launch & appears to be related to dust in the FFC lens. It’s a known problem that the FFC lens housing is not completely sealed.

The solution for me is to use the front camera a few times with different light source, just like how you need to calibrate the front camera to get the correct screen brightness adjustment, you need to calibrate it for calling as well. I’ve tried to get rid of the dust in the FFC lens by vacuuming, didn’t work. Will try a lens blower next if not, I’d just have to open up my Lumia 920.

Apparently either the proximity OR the FFC will switch off the screen. Why not just use the proximity sensor only? My Lumia 800 had no issues when I place the phone to my face when calling. Unless Nokia telling me the screen wouldn’t switch off in the desert…

Anyway the situation seems to be better now that I “calibrated” the FFC.

1308 Update

I got the 1308 update almost 2 weeks ago which completely solved the problem for most people. As far as I can tell, when the dust covers about 30-40% of the lens, the “calibration” technique will fail because not enough light falls onto the sensor. The 1308 seems to switch on the FFC longer to get a more accurate “averaged” reading thus solving the dust blockage issue.

Of course, the ultimate solution is to send the phone in for cleaning & replacement of the FFC casket.

Reviews

Microsoft Windows Phone 7.8 is here but could have been more!

ImageMy Lumia 800 updated to WP7.8

Nokia delivers!

As promised by Nokia, Windows Phone 7.8 was released this morning & many people are already receiving the notification to update. I didn’t so I had to use the Network cable unplug/disable method to “trick” Microsoft update servers. It worked albeit I had to babysit the entire process since the update came in 3 parts & I had to perform the trick 3 times.

General Impression

If you’ve read my previous article about whether MS is shortchanging WP7 users, you’d see that I concluded the article with we’re not shortchanged unless it’s just the Start Screen & nothing else. Well…

The truth is somewhere in the middle. It’s the Start screen but with not much else…

I like it that the Tiles are bigger & support all the new Windows Phone 8 Tile sizes, I also like that the screen refresh rate *seems* to be 60hz making transitions & scrolling smoother.

There’s also the Bing Lock screen that refresh your Lock Screen picture everyday but I very much prefer my Lumia 920 Facebook Lock Screen.

Nokia Bluetooth Share seems to appear in Marketplace after WP7.8 probably due to more Bluetooth profiles being implemented.

Other than that I haven’t found any other differences. MS Windows Phone Team must have dedicated a very small group of developers for so little changes.

Battle for 3rd place

I feel that this is a wasted opportunity especially with the successful launch of Blackberry 10 yesterday. BB10 came out guns blazing & seems to be a more complete platform than when MS launched WP7 in 2010. Bad publicity from a mediocre WP7.8 release will just backfire on the entire WP Eco-system as a whole.

Granted, Windows Phone 8 seems to be pretty successful with tons of compelling features with much polish, and early indications of good sales figure gave WP8 a good head start. But, to gain market share rapidly in 2013, MS & partners must compete with Android on the Flagship to Mid-range with WP8 and Budget to Entry-level with WP7.8, while battling with BB10.

BB10’s 2 new devices Z10 & Q10 seems to be targeted at Mid-range market currently. Having seen it’s feature sets, it’s not a bad start from a technological point of view. It’s GUI & UX is somewhere between Android’s wild west customization & Windows Phone integrated experience. Diehard BB users will no doubt upgrade to BB10.

A strong WP7.8 would show MS is still giving very strong OS support & grab more developers. Positive media coverage will also give buyers sitting on the fence more reason to switch. No doubt WP7.8 IS generating a lot of news but imagine what it’ll be like if MS surprised everybody with a major overhaul. THAT will definitely steal the thunder from BB10 in the months to come. As it stands now, MS share prices dropped 1.44%.

What’s missing?

So what will bring WP7.8 up to present standard based on the limited hardware & dominate in the Budget/Entry-level market? Here are what I think will do it.

1. Kid’s corner
2. Number pasting in dialer
3. Lock screen customization (Including API for developers as well)
4. Screen capture (come on MS, is it so hard?)
5. Backup (In some form like in Zune, Skydrive would be even better but may not be as practical for target market with limited broadband access)

I do hope that MS will upgrade WP7.8 some more soon so that we can see the above missing features in WP7.9.

Conclusion

In conclusion, I’m a bit disappointed WP7.8 didn’t turn out to be more. Maybe Qualcomm has let MS know that Snapdragon S4 will soon be priced like the Snapdragon S2 now. So next year, even Budget WP will be dual-core & can support WP8.

By that time, Lumia 900 users’ contract will be up & it’ll be time for them to move on. Maybe if WP7.9 is good, they’ll consider to stick around for WP8+ or else, MS can expect a mass exodus of users who’re soured by WP7 just like many did with WM6.5.

Here’s hoping…